Performance Improvement Senior Manager - Finance - ...

Performance Improvement Senior Manager - Finance - Healthcare - Charge Capture - SAN000ABUS-CA-San FranciscoBeing part of a dynamic, growing organization offers an exciting career path full of opportunity. Ernst & Young Advisory Services is a $4 billion global practice, with 18,000 professionals. With an overall Advisory market of $150 billion, theres tremendous potential for growth - and were prepared to tap into that potential.

Our Advisory team takes a strategic approach to helping clients improve and sustain their business performance. In todays complex business environment, that means understanding the relationship between risk and performance improvement, and applying our knowledge to help clients achieve their business objectives.   When youre on our Advisory team, you specialize in a particular competency - Risk, Performance Improvement, or IT Risk & Assurance. You also have the opportunity to work across disciplines with professionals who have broad industry sector experience and deep subject-matter knowledge. In Advisory, our growth strategy focuses on being account-centric, issue-based and competency-driven. Thats what differentiates Ernst & Young in the Advisory marketplace.  

Our Performance Improvement team is all about helping clients improve security and efficiency, while also reducing their costs. We help clients by delivering assessment, transformation and process efficiency solutions in specialty areas like finance, supply chain, IT Advisory, customer, people and organization change, strategic direction, and program management.   The opportunity is now. If you are interested in being part of a dynamic team, serving clients and reaching your full potential - Ernst & Young Advisory Services is for you.  

Our healthcare advisory team focuses on providing advisory services in the following areas to address key Chief Financial Officer (CFO) issues: revenue cycle, reimbursement/regulatory, finance transformation, supply chain and managed care-provider/payor.  

Responsibilities

As a member of Ernst & Youngs performance improvement-healthcare team, the Senior Manager-Charge Capture will lead multiple client engagement teams. The Senior Manager will work with a wide variety of healthcare clients to deliver professional services in the areas of pricing, charge structure, charge capture, charge description masters, coding and documentation and billing compliance. The Senior Manager is responsible for business development activities on strategic priority healthcare accounts.  

Develop and maintain productive relationships with client management. Collaborate to plan engagement objectives and a strategy that addresses risk and performance improvement. Manage expectations of service delivery. Stay informed of business/economic developments and their impact to the client.   Demonstrate high levels of technical and professional knowledge and quickly assimilates new knowledge. Keep up-to-date with current developments and trends in advisory services capabilities and healthcare industry knowledge.  

Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve a high quality deliverables and within expected timeframes and on budget. Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.   Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.  

Commit to developing knowledge, continue to learn and share knowledge with clients and team members. Respect/protect client information.  

Generate new business opportunities. Understand Ernst & Young and its service lines and actively assess/present ways to bring value to clients. Develop long-term client relationships and networks. Develop relationships with other Ernst & Young team members across all practices to serve client needs.  

To qualify, candidates must have:

• a bachelors degree and approximately 8 years of related work experience; or a masters degree and approximately 7 years of related work experience
• a degree with an emphasis in Finance, Accounting, and/or Business; CPA, MBA, MHA and/or MPH is a plus
• approximately 7 years of advisory experience in health care middle revenue cycle as an experienced  manager (or above) in a consulting firm is required
• specific advisory knowledge emphasizing charge master and charge capture processes is required, as well as an understanding of coding (CPT, HCPCS Level II and UB-92 revenue coding)
• experience with systems (Epic, Meditech, Cerner) is a plus
• demonstrated record in driving revenue within existing healthcare clients and in developing new prospects at the "C" level of Fortune 500 companies
• work collaboratively in a team environment (knows when to lead and when to follow)
• experience managing staff on multiple projects and providing direction to team members
• willingness to travel on short notice to meet client needs; travel varies but could be 80%
• a valid U.S. drivers license
• a valid passport required - willingness and ability to travel internationally

History of achievement and clear above and beyond behavior by demonstrating the following:

• a high level of motivation and a self starting attitude
• excellent oral and written communication skills
• strong analytical and problem solving skills
• creative problem solving skills
• a strong work ethic