Property Claims Unit Manager

Advance your career at Liberty Mutual - A Fortune 100 Company!In this management position, you will assume full responsibility for managing all claims activities and staff in a large branch office with a significant span of control. You will manage all aspects of an assigned branch’s Personal Markets Claims program. Responsible for establishing, implementing, and managing Liberty Mutual’s  claims handling strategy, with the objective of delivering a highly competitive claims product in terms of quality of customer service.
 Responsibilities:

• Implement, communicate, and manage policies and procedures that will enable the branch claims organization to successfully deliver on the claims handling strategy.


• Oversee and manage the entire claims handling process working independently and through special projects to direct the branch’s activities in this area.


• Provide guidance, leadership, and/or analytical support for special projects.


• Works with the organization to collect data, map critical processes and evaluate branch initiatives.


• Summarizes results, identifies opportunities for efficiencies and improvements in order to make recommendations and communicate key messages to branch team and senior management.


• Property Claims Unit Manager will be based out of the Liberty Lake Mary, FL office

Qualifications:

• Ability to manage and direct a claims operation and to effectively communicate operational procedures to staff.  


• Bachelor’s degree plus 7-10 years of relevant and progressively more responsible claims work experience required.


• MBA and/or advanced insurance related designations / CPCU preferred. 

Benefits:We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:

• 401K and Company paid pension plan


• Medical coverage


• Dental coverage


• Paid time-off


• Pay-for-Performance


• Discounts on automobile and homeowner’s insurance


• Discount fitness memberships


• Flexible spending accounts


• Tuition reimbursement


• Vision care coverage


• Work/Life resources


• Credit Union membership


• Employee and Dependent life insurance


• Disability insurance


• Long-term care insurance 

Overview:We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way. We believe that the Company’s success is inextricably linked to our employees’ satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success. We believe our employees take pride in knowing that they help people live safer more secure lives everyday.

 Responsibility. What’s your policy?