The ERM Manager is a member of the Enterprise Risk Management team within the Internal Audit Department, reporting to the ERM Director. This individual will support the identification and assessment of existing and emerging risks (financial, operational, strategic, reputational, and investment) within all WellCare operating units. By managing the quarterly risk profile, related reporting, and risk response activities, the ERM Manager will ensure the appropriate level of personnel engagement, awareness, and accountability exists to identify and mitigate significant risk exposure.
Essential Functions:
- Manages scheduled enterprise risk reporting requirements. Working with Financial, Legal, Compliance, Information Technology, and Operations teams, ensure complete, high-quality reporting for Executive Management and the Audit Committee of the Board of Directors.
- Provides guidance and assistance to business units with the identification, evaluation, understanding, management, and communication of significant risks.
- Reviews key performance indicators/metrics and assists management in the early identification of risk trends.
- Conducts detail analysis and data mining to identify, validate, and enumerate existing and emerging risks.
- Builds strong alliances inside and outside work units to positively influence identification and resolution of significant risks/opportunities.
- Partners with business unit management to prepare risk self-assessments, including analyzing the stated controls, identifying gaps, and creating action plans.
- Provides risk support for major initiatives as appropriate, including M&A activities, related integrations, vendor management projects, and large system/process improvements. Support may include due diligence work, assessment of project management, consulting on key concerns or exposure, and managing audit activity.
- Creates and delivers presentations to Executive Management and key process owners for risk reporting, training, etc.
- Supports the development and delivery of ERM training programs. Continuously assesses changes in the program content to ensure ongoing
Education: BS in Business Administration, Finance, Accounting, HealthCare Administration, or related field required; advanced degree preferred.
Experience: 5 - 10 years of enterprise risk management, audit, project management or related experience required. Licenses/Certifications: CERA, CRM, CPA, CIA, CFA, CISA
Technical Skills/Requirements:
- BS in Business Administration, Finance, Accounting, HealthCare Administration, or related field required; advanced degree preferred.
- 5 - 10 years of enterprise risk management, audit, project management or related experience required.
- Appropriate certification preferred (CERA, CRM, CPA, CIA, CFA, CISA).
- Strong knowledge of enterprise risk management and internal control standards required (e.g., COSO framework)
- Able to manage and execute multiple complex projects within required timelines and expectations required
- Knowledge of health care operational processes and/or experience preferred.
- Working knowledge of information technology, particularly how systems and applications integrate with business processes and operations (e.g., information technology risks, major systems conversions) preferred.
- Strong communication/influence skills are required, including reports; presentations; group facilitation skills; ability to develop professional relationships; and networking internally/externally)
- Proven ability to partner effectively across all levels of the organization and develop positive working relationships
- Ability to interact with clients and outside partners
- Demonstrated conceptual thinking and analytical skills
- Ability to work independently in a continuously changing environment
- Inquisitive nature, resourceful, and ability to seek out information
- Energetic and positive outlook
- Advanced PC/systems skills including proficiency with Microsoft Word, Excel, PowerPoint, Visio, ACL, preferred.