The Account Director is the most senior Service Grant volunteer and typically oversees two to three Service Grants concurrently. With the client, the Account Director ensures that the grantee client is ready to begin a project, negotiates project issues such as scope or timelines that the Project Manager cannot resolve, pre-sells deliverables, coaches the nonprofit's Executive Director on possible internal political challenges, and ensures that the nonprofit grantee is both upholding their responsibilities and ultimately pleased with the project. With the Taproot Foundation team, the Account Director makes final staffing decisions, reviews deliverables for quality and coaches the Project Managers.