Field Service Manager - Laboratory Instruments

Confidential Company  •  Burlington, NC

Less than 5 years experience  •  Professional, Scientific & Technical Services

$80K - $140K
Posted on 05/18/18 by James Franco
Confidential Company
Burlington, NC
Less than 5 years experience
Professional, Scientific & Technical Services
$80K - $140K
Posted on 05/18/18 James Franco

Direct, train, and manage Field Service Technicians and ensure top notch customer service for line of laboratory equipment.

 

*** Prepare customer service repair quotes, presentations, cost reports, etc.

 

*** Review paperwork and timecards.

 

*** Resolve escalated field service issues.

 

*** Ensure compliance with safety practices.

 

*** Maintain paper flow, records, and reports.

 

*** Build good customer relations and improve customer retention.

 

***Work with sales team to develop new service business.

 

*** Assist with hiring and evaluation of service personnel.

 

Laboratory Equipment:

 

*** Analytical Instrumentation

 

*** Stability Chambers

 

*** Refrigerators

 

*** Freezers

 

*** Incubators

 

*** Chart Recorders

 

*** Air Samplers and Particle Counters

 

*** Centrifuges

 

*** Total Organic Carbon Analyzers

 

*** AND Similar

 

Innovative industry leader offers a competitive compensation package commensurate with experiences, bonuses, tuition reimbursement, full medical coverage, 401(k) with company match, health and wellness benefits, generous paid vacation, numerous personal and professional development opportunities, and more!

 

Please reference #38052174 when responding.Education Requirements: Some CollegeMinimum Experience Requirements: 2-5 yearsJob City Location: BurlingtonJob State Location: NCJob Country Location: USA

Not the right job?
Join Ladders to find it.
With a free Ladders account, you can find the best jobs for you and be found by over 20,0000 recruiters.